As a Design student at The University of Sydney, I've had the opportunity to develop foundational skills in UX & UI design, visual communication, user-centric methodologies, and presentation techniques.

Throughout my studies, I've gained practical experience in design research tailored to target users, creating wireframes and prototypes, and conducting user testing. This has allowed me to strive for designs that are visually appealing, functional, and focused on user needs.

Additionally, I possess extensive proficiency in the Adobe Creative Suite, alongside familiarity with other industry-standard tools like Figma, empowering me to bring creative visions to life with precision and innovation.

I thrive on proactively utilising and refining my skills during my free time. As part of promoting my fitness business, I crafted a comprehensive branding package, comprising a distinctive logo, harmonious color schemes, and an engaging website (zeal-movement.com). Additionally, I developed operational procedures to ensure the seamless functioning of a customer-centric business model.

As a front-end customer service specialist at Commonwealth Bank, I have the opportunity to interact directly with customers who often express their pain-points about particular products. I view these challenges as a way to continually develop my design thinking by gathering insights to improve processes within the bank.